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I very much appreciate the effort so far of Suzi at the front office and James, the technician, that has come out twice now to first set traps and assess necessary repairs and then come back and deal with the aftermath. I will be keeping them for follow-on maintenance to fully eradicate the problem and then also hopefully help me with wasps in the spring. Be a good neighbor: don't leave garbage out or other attractive nuisances for rodents. It impacts everyone in your neighborhood when you do.